Toyota Material Handling Australia (TMHA) has established a direct presence in Townsville, increasing its customer support capability and confirming TMHA's commitment to the region.
The new TMHA Townsville branch opened early April, offering the full Toyota Material Handling range of Toyota, BT Lift Truck and Raymond forklift products, as well as Toyota's comprehensive Huski skid-steer loader range.
The Townsville TMHA branch is located at 13 Reward Court, Bohle.
Toyota forklifts were previously sold and serviced in Townsville by an independant dealer.
Branch Manager Graeme Ashton said establishing a direct TMHA presence has many benefits for customers in the area.
"We can now offer dedicated field support as well as a fully equipped service facility capable of handling all jobs," he said.
TMHA's General Manager, Branch Operations, Cameron Paxton, said Darwin forklift and earthmoving customers will now have access to factory-backed technicians trained to the highest skill levels in the industry, as well as Toyota's national network of factory-owned branches and resources.
"The move to a factory owned branch is consistent with our strategy to deal directly with customers," he said.
"We will now be able to offer a direct service in Townsville, and better access to our national stock of equipment, parts and short-term rental units," he said.
"Our customers will now be able to engage directly with representatives from the factory, creating a better value proposition."